Hi, I’m Erin 👋🏻
A design operations leader who builds the systems that scale quality and accelerate delivery.
I'm a design operations leader with 20 years of experience spanning marketing, brand, and product development. My work focuses on building the systems, standards, and operational frameworks that enable design teams to deliver high-quality, accessible, and consistent experiences at scale.
Throughout my career, I've led initiatives that transform how design teams work—from establishing foundational design operations practices to rebuilding enterprise design systems that serve 15+ product teams. I specialize in creating alignment between design and engineering, implementing accessibility standards, and building the documentation and governance structures that ensure long-term sustainability.
Currently, I'm leading an enterprise-wide accessibility program to embed inclusivity and WCAG compliance into the software development lifecycle, ensuring that accessibility becomes a seamless part of how we build products.
Key areas of expertise:
Design systems strategy, architecture, and governance
Design operations and team enablement
Accessibility standards and compliance (WCAG 2.2 AA)
Cross-functional collaboration between design and engineering
Brand strategy and visual identity development
Process optimization and workflow design
About Me
Featured Work
Catalyst 2.0 Design System
Rebuilding PMI's enterprise design system to align with a new brand, modern technology stack, and accessibility standards.
Design Operations
Establishing shared standards, documentation, and design QA practices that raised consistency and efficiency across product teams.
Brand Leadership & Strategy
Led an in-house design team through a rebrand and acquisition, introducing strategic frameworks that transformed the team from creative producers into brand leaders.